Background
Zimmerman Reed is currently investigating claims relating to the automatic renewal of paid subscriptions, purchasing agreements, and membership fees. Companies often automatically charge consumers’ credit and debit cards for these fees, but California law has specific requirements. Companies cannot charge consumers for automatically renewing any subscription fees without providing clear and conspicuous notice to the consumer of the terms of any subscription plan, including the automatic renewal offer terms, cancellation policy, and how to cancel before the charge is made. If the required notice is not given, the product may be considered a gift to you and free without further payment.
Fill out a free case review form to determine if you qualify.
What’s this about?
California law requires robust disclosures to consumers before certain credit card charges can be made. For automatic renewal programs, these disclosures must include:
- That the subscription or purchase agreement will continue until the consumer cancels.
- The description of the cancellation policy that applies to the offer.
- The recurring charges that will be charged to the consumer’s account as part of the automatic renewal plan or arrangement, and that the amount of the charge may change— and to what amount, if known.
- The length of the automatic renewal term or that the service is continuous unless the length of the term is chosen by the consumer.
- The minimum purchase obligation.
- Information on how to automatically cancel through an easy-to-use mechanism such as a website or email.
Am I Eligible to Submit a Claim?
If you entered into a subscription in California and were not provided clear notice about automatic renewal, fees that were automatically charged to your credit card, and how to cancel, you may be entitled to compensation. Additionally, the product or service may be considered a gift without the need for further payment. Contact an attorney at Zimmerman Reed to learn more about your rights and any compensation you may be entitled to. There is no charge to review your case.
What am I signing up for by filling out the form?
By filling out the form, you are expressing your interest to learn more about participating in a class action as one of the class representatives.
Will this cost money?
No, there is no cost to you. You will sign an agreement for Zimmerman Reed to represent you in a potential class action, but we only get paid if we obtain a financial recovery for you and the class. If Zimmerman Reed is not successful in getting financial compensation, you will owe us nothing.
What happens next?
After filling out the form, you will be prompted to schedule an initial phone call with a Zimmerman Reed representative who will answer any questions and complete your intake process.
What if I have questions?
If you have questions, please use our contact form to get in touch.
