Amazon Alexa Eavesdropping Claims
Zimmerman Reed is investigating claims against Amazon relating to its Alexa-enabled devices such as: Alexa, Echo, Echo Dot, Echo Show, Echo Kids Edition, Fire TV Stick, Kindle, and Sonos.
The Washington Post recently queried:
Would you let a stranger eavesdrop in your home and keep the recordings? For most people, the answer is, “Are you crazy?”
Yet that’s essentially what Amazon has been doing to millions of us with its assistant Alexa in microphone-equipped Echo speakers. And it’s hardly alone: Bugging our homes is Silicon Valley’s next frontier.
According to The Post, Amazon’s Alexa devices record everything after hearing anything that sounds like Alexa. Amazon then keeps the recordings forever. The reporter noted that “[t]here were even sensitive conversations that somehow triggered Alexa’s ‘wake word’ to start recording, including my family discussing medication and a friend conducting a business deal.” Amazon now has copies of these recordings and plans to store them forever. Most people do not know that.
While it is possible to turn off this intrusive feature, Amazon warns that it will reduce the quality and performance of the Alexa device.
Most consumers order an Amazon Alexa device for convenience or even novelty, such as “Alexa, play the Beatles.” Unless they read endless pages of fine print, they never learn that they have unintentionally installed an eavesdropping “bug” in their home that can endlessly record and transmit private conversations and moments to Amazon to store forever. If you purchased an Amazon Alexa device without knowledge of these practices or have been in proximity of an Alexa device that you suspect recorded you, please complete a Free Case Review Form. You may be entitled to compensation.
Recently, a review of Amazon’s patents revealed that Amazon Alexa devices can be used as surveillance equipment for massive information collection and intrusive digital advertising. For example, if Alexa hears you celebrating your team’s win, you may see your team’s apparel suggested the next time you are on Amazon.com. The study warns of an “Orwellian future in which the gadgets eavesdrop on everything from confidential conversations to your toilet flushing habits.”
Please complete a Free Case Review Form if you have purchased or been near an Amazon Alexa device, as you may be entitled to refunds and other compensation.
How We Can Help
Zimmerman Reed is investigating claims against Amazon based on these practices. If you would not have purchased an Amazon Alexa device if you had known of this feature or if you believe you have been eavesdropped on and improperly recorded by someone else’s device, you may be entitled to compensation.
To submit a Free Case Review Form and obtain a free and confidential review of your potential claim, please CLICK HERE. It only takes a few minutes.
To submit a free case review form, which only takes few minutes, please CLICK HERE.