If you were a host that Airbnb refused to pay under the cancellation policy, we’d like to hear from you.

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Airbnb Host Cancellation Policy Investigation

Hosts Lost Significant Income During the Covid-19 Pandemic Because of Airbnb’s New Policy

In response to the Covid-19 pandemic, Airbnb overrode hosts’ cancellation policies and allowed guests to cancel their reservations without a fee. If you are an Airbnb host who lost rental income during the pandemic due to Airbnb’s new cancellation policy, please REQUEST A FREE CASE REVIEW.

Since the World Health Organization declared Covid-19 a global pandemic in March 2020, every aspect of the tourism and travel industry has been disrupted. In a reported attempt to salvage relationship with guests, Airbnb allowed guests to cancel reservations regardless of a host’s cancellation policy.

Initially Airbnb offered hosts 25% of the cancellation fee they were obligated to provide, but that practice ended quickly. As a result, Airbnb hosts lost significant rental income they would have been entitled to under their own cancellation policies.

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Your Team

Hart Robinovitch
Hart Robinovitch | Attorney

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Caleb Marker
Celeb Marker | Attorney

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arielle canepa
Arielle Canepa | Attorney

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